Grievance Redressal

For any our brands please feel free to contact us here if the Customer service has not already resolved your query 

Plusgrow Merchantry Pvt Ltd   | CIN U51909MH2018PTC318387

REGD OFF: T 31A, MIDC Industrial Area, Hingna Rd, Nagpur 440016 MH

We request you to please use the contact page on the website to get in touch with first before reaching out to us. If the customer service is not able to attend to your needs you can raise your grievance as below with further escalation at

Grievance Redressal 

1) On receipt of the Issue, the support team shall acknowledge and send out a reply by email within 48 hours. If by any chance you have not received the email please check in again since a email might have gone into spam folder. if still you have not please call and check in with us incase we have not received it.

2) If you have any Grievance towards the reply/resolution received from the customer care department, you can raise a grievance with the Grievance officer by contacting below 

Grievance Officer –

The Grievance officer upon receipt of the complaint, shall review the complaint and respond within 14 days after consulting the case. The grievance officer shall talk to you with on the subject matter and close the complaint within one month from the receipt of the complaint.